About the Website

Welcome to Airconditioner Marketplace (the ‘Website’). The Website provides you with the opportunity to browse and purchase various products listed for sale (the ‘Products’). These services are offered by granting you access to the Website’s content and functionality (the ‘Purchase Services’).

The Website is operated by Airconditioner Marketplace (ABN 90 440 247 398). Access to and use of the Website, including its associated Products or Services, is provided by Airconditioner Marketplace.

Please read these terms and conditions (the ‘Terms’) carefully. By using, browsing, or reading the Website, you acknowledge that you have read, understood, and agree to be bound by the Terms. If you do not agree to the Terms, you must cease using the Website and any associated Services immediately.

Airconditioner Marketplace reserves the right to review and update these Terms at its sole discretion. When updated, we will use reasonable efforts to notify you. Changes take effect immediately upon publication. We recommend you keep a copy of the Terms for your records.

Acceptance of the Terms

You accept the Terms by remaining on the Website. You may also accept them by clicking to accept or agree where this option is made available.

Registration to Use the Purchase Services

To access the Purchase Services, you must first register as a user. During registration, you may be required to provide personal details such as your email address. You warrant that any information you provide will always be accurate and up to date.

Upon completing registration, you will become a registered member (‘Member’) and agree to be bound by the Terms. As a Member, you gain immediate access to the Purchase Services.

You may not use the Purchase Services or accept the Terms if you are not of legal age to form a binding contract, or if you are barred from receiving the Purchase Services under Australian or international laws.

Your Obligations as a Member

As a Member, you agree to:

• Use the Purchase Services only for lawful purposes, in accordance with the Terms and any relevant laws or guidelines.

• Keep your password and email address secure. You are responsible for any use of your account by others and must notify Airconditioner Marketplace of any unauthorised access.

• Use the Website only for personal, non-transferable purposes related to Airconditioner Marketplace.

• Refrain from using the Website for illegal activities or collecting members’ email addresses for unsolicited communication.

• Acknowledge that any automated use of the Website or Purchase Services is prohibited.

• Accept that commercial advertisements and unauthorised links may be removed without notice and may result in service termination.

Purchase of Products and Returns Policy

When purchasing Products via the Website, you agree to pay the price listed (the ‘Purchase Price’) via our payment provider (the ‘Payment Gateway Provider’). By doing so, you accept their Terms of Use and Privacy Policy.

After payment is confirmed, you will receive a receipt and your purchase may be recorded for future reference.

Airconditioner Marketplace may offer a refund for unopened Products returned in a saleable condition within a reasonable period. You are responsible for any associated postage or shipping costs.

Warranty

Most air conditioning units sold on our marketplace come with a manufacturer’s warranty. These warranties are provided by the individual brands, not by Airconditioner Marketplace.

If issues arise, please contact the manufacturer directly to initiate a warranty claim. Airconditioner Marketplace is not responsible for warranty disputes but is available to support you through the process.

Delivery

Delivery is provided via third-party companies (‘Delivery Service Providers’). Airconditioner Marketplace only facilitates access to their delivery and insurance options and is not the provider.

If an item is lost or damaged during delivery:

1. Contact the Delivery Service Provider to lodge a claim.

2. Email us at airconditionermarketplace@gmail.com to report the issue so we can assess whether to continue using that Delivery Provider.

Copyright and Intellectual Property

All Website content is protected by copyright laws in Australia and internationally. Unless otherwise stated, all rights to the content—including text, graphics, logos, videos, and software—are owned or controlled by Airconditioner Marketplace or its contributors.

You are not permitted to reproduce, adapt, broadcast, or use the content without written permission. Exceptions apply only to public domain content or that which is expressly authorised for re-use.

Privacy

Your privacy is important to us. Any personal information collected via the Website or Purchase Services is handled in accordance with our Privacy Policy, which is available on the Website.

General Disclaimer

Airconditioner Marketplace makes no guarantees or warranties regarding the Products beyond those outlined in these Terms. While we strive for accuracy, actual colours, sizes, and packaging may vary.

Nothing in these Terms limits your rights under the Australian Consumer Law. Subject to that law:

• All implied warranties not expressly included are excluded.

• We are not liable for any indirect or consequential loss, including loss of profit or goodwill.

• Use of the Website and services is at your own risk and provided on an “as is” basis.

We are not responsible for:

• Delays, defects, or failures in website operation.

• Inaccuracies in content or third-party materials.

• Costs incurred from using the Website.

• Loss or failure related to e-commerce transactions.

• Unlawful or offensive conduct by third parties.

Limitation of Liability

Airconditioner Marketplace’s total liability under these Terms is limited to the amount paid by you for the most recent purchase or, where no payment has been made, to the resupply of services.

We are not liable for any indirect, incidental, or special damages, including loss of profits or goodwill. We are also not responsible for third-party content or delivery services.

Termination of Contract

You may terminate these Terms at any time by notifying us and closing your account.

We may terminate the Terms if:

• You breach any provision.

• Required by law.

• Our partnership with service providers ends.

• We discontinue services in your region.

• It is no longer commercially viable.

We may suspend or cancel your access at our discretion and without notice if your conduct affects our reputation or breaches the Terms. Certain rights and obligations will survive termination.

Indemnity

You agree to indemnify Airconditioner Marketplace and its affiliates from any claims, costs, or damages arising from:

• Content you post on the Website.

• Your use of or transactions through the Website.

• Breaches of these Terms.

Dispute Resolution

Before commencing legal proceedings, both parties agree to attempt to resolve any dispute by:

1. Providing written notice detailing the issue.

2. Negotiating in good faith.

3. Attending mediation within 30 days if necessary.

Mediation will be held in Australia, and all communications during the process are confidential.

Venue and Jurisdiction

The services offered are intended for Australian residents. Any disputes will be subject to the exclusive jurisdiction of the courts of Australia.

Governing Law

These Terms are governed by the laws of Australia. They are binding on all parties and their successors.

Independent Legal Advice

Both parties acknowledge that the Terms are fair and have had the opportunity to seek independent legal advice.

Severance

If any part of these Terms is deemed invalid or unenforceable, the remaining provisions shall continue in full force and effect.